Privacy Policy

Introduction

FixMyPhone ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fixmyphone.com and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our contact form
• Subscribe to our newsletter
• Participate in surveys or feedback forms
• Submit comments or questions

This information may include:

• Name
• Email address
• Phone number (if provided)
• Message content

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activities, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Device information

How We Use Your Information

We use the information we collect for various purposes, including:

• Responding to your inquiries and providing customer support
• Improving our website content and user experience
• Analyzing website traffic and usage patterns
• Sending newsletters and updates (with your consent)
• Detecting and preventing fraud or abuse
• Complying with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your device's hard drive through your web browser.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Advertising Cookies: Used to display relevant advertisements

You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Third-Party Services

Google AdSense

We may use Google AdSense to display advertisements on our website. Google AdSense uses cookies to serve ads based on your prior visits to our website or other websites. You can opt out of personalized advertising by visiting Google's Ads Settings.

Google Analytics

We use Google Analytics to analyze website traffic and usage. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict processing of your information
• The right to data portability
• The right to object to processing

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@fixmyphone.com
• Contact Form: Contact Us

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.